Rates

Deliveries are FREE islandwide for orders above RM100

All other order amounts will be delivered at a flat rate of RM10 for orders under RM100 (Weekdays 10am - 4pm)

Kindly note that self-collection is not available.

Domestic Shipping Policy

Shipment Processing Time

All orders are processed within 2-5 business days. Further delays may occur when we are not able to match bank transfers. Orders are not shipped on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes
W PLACE is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

W PLACE is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods when filing a claim.

International Shipping Policy

We currently ship to Singapore only.